Privacy Policy

This privacy policy notice is for visitors of Essex and London Construction to our websites, apps and other digital platforms. It sets out how we as a construction company use personal data that we hold about you and gives information on how to exercise your legal rights. 

In this notice ‘we’ and ‘our’ means Essex and London Construction, Basements, Extensions and Loft Conversions Limited, which operates this platform.   

Personal data collated by Essex and London Construction can include:

• your name, address, year of birth or title;

• debit or credit card details;

• information about your devices, such as IP address;

• how you browse our websites, or

• details of products or services you purchase.

If you register for subscriptions to information on our website at Essex and London Construction, in order to comment on an article by Essex and London Construction, enter a competition or receive selected newsletters, you will need to provide us with your full name, email address, year of birth and postcode. If you plan to comment on our website you will need to provide us with a commenting name.

We collect data about our website’s visitors using technology such as cookies, device IDs, IP addresses and location data. This can include information about your location, the type of device you are using and your online browsing history. If you would like to know more about our use of cookies and how to manage them, please read our Cookie Notice. 

Sometimes we obtain additional information about you from third parties. This may include 3rd party Contractors or public directory's, who share your details with your consent. The data these companies might hold about you is collected from publicly available records, such as the electoral roll, or from other sources where you have agreed for your information to be shared with third parties.

We may check our database of registered users against the information they hold on their systems to see if there are any matched individuals. We may also match your cookie data with third party data, and aggregate this data into interest-based segments or profiles which we use to develop our products, or serve you more relevant advertising.  

We can also access information from social media activity such as when you ‘like’ the website, share content or follow us on Twitter.  When you sign in to the website using social media you grant permission to the social network to share some of your details with us. Depending on the network this will include basic account information such as name, email address, date of birth and any other details you choose to share according to your particular social media account settings.

We may also collect information about third party products which we use at Essex and London Construction and services which you purchase after visiting the Website. For example, when you use a voucher code or click on a link to an advertiser’s site. 

We will only use your personal data for advertising and marketing, personalisation of content and services, analytical purposes (such as, understanding who our construction company customers are and how they browse our websites) and to track eCommerce purchases if we have your specific consent to do so.  

This includes the use of data provided by you and our partners for profiling purposes in order to generate revenue from you so we can improve our products and services. If you have given us consent to send you specific newsletters, as detailed with-in this privacy policy, you can unsubscribe from these at any time by clicking unsubscribe at the bottom of each email, or by logging into your account and managing your email preferences.Legitimate interests.

The legitimate interest pursued by us to analyse our website traffic in order to maintain the service, for example monitoring successful page loads or error messages.

When you purchase a subscription or buy another product or service from us, we will need to process your details in order to supply the item to you (for example, to deliver a product or service to your home, we would need to use your name and address). 

From time to time, we at Essex and London Construction may contact you by email or push notification to give you service information. This could be about our construction company or other relevant services as noted with-in this privacy policy. For example if your subscription is coming to an end, or your payment method has expired. If we have your permission we may also send you newsletters or emails about our events, subscription benefits or offers. Occasionally we may ask you if you would like to participate in market research, or respond to you if you have made a complaint or have logged a query. 

If you are a registered user or subscriber, you can update your personal information by signing in to your account page or through your social network provider. In all other cases, please contact Essex and London Construction  You can ask for a copy of the personal information we may hold about you, or for your data to be deleted via customer services.If you wish to contact us by telephone, our number is 020 3967 4010. 

We will keep your information only for as long as it is relevant as detailed with-in this privacy policy, and useful for the purpose for which it was originally collected. Please note that if your account registered with our construction company appears to have not been used for 12 months, we will try and contact you to check whether it is still in use and/or we will delete it.  Please note that any comments associated with your account will also be deleted.If you do not read the newsletters that you have subscribed to, we will suppress your name from the relevant list after 6 months. If you do not complete a social registration the data you entered as part of that registration will be deleted within 24 hours. Data from any other incomplete registration or subscription attempt will not be stored by Essex and London Construction. 

A record of a customer service query is retained for at least three years from the date it was submitted to us. We retain cookie data and corresponding third party data for 13 months from when it was collected from your device.We may need to retain your data for a longer period if there is a legal claim or if we are required to so by any government regulation.  

We may disclose your personal information to our sister companies: Recco Project and Safety Consultants Limited. We are joint controllers of any personal data you provide or that is otherwise collected while you visit www.essexandlondonconstruction.com 

We must both comply with data protection laws as detailed with-in this privacy policy. If you have any questions or concerns about how your data is being used, in the first instance please email: info@essexandlondonconstruction.com.

We reserve the right as a reputable construction company, to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information.Your personal details may be shared with third party organisations we have contracted to provide services to us which include processing data. For example, to send you the emails you have signed up for with Essex and London Construction. 

Only companies who can provide adequate safeguards will be used to ensure your data is stored and handled securely. We may also have to release information because of a legal requirement on us or pursuant to a court order. We may transfer, sell or assign any of the information described in this Privacy Notice to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business. 

 We do not aim our services to persons under the age of 16 at Essex and London Construction.

As you will know, the internet does not recognise national boundaries. Services on the web are accessible globally so collection and transmission of personal data is not always confined to one country. You should be aware that by using the website and those of our partners or any website we link through to, your personal data may be processed in or transferred to other countries, the USA for example, and you agree to your personal data being transferred or processed in this way. Your personal data will only be stored or transferred within the UK, EU or US under the EU-US Privacy Shield, or using other safeguards that have been approved by the relevant regulatory body.